A mum got traumatised when she opened her Asda shopping bag
and found a ‘snake’ as one of the content in the shopping bag.
The woman whose identity is given as Claire Lewis found the
snake-like object with deep shock as it was taped by the side of a chocolate
cake that was bought in Wales.
Clair told Wales Online: ‘I was obviously shocked as I
didn’t expect a snake-like creature in my shopping – and it was alive.’
Upon discovering the ‘snake’, Clair discarded the items and
made a complaint to Asda, but became angrier for being offered only £6 for all
the embarrassments.
She said: ‘It’s not really about the money, it’s the initial
reply that’s annoyed me. I’ve had loads of home deliveries and never had a live
creature or such bad customer service.’
The store has since apologised and offered her a £30 gift
voucher as a gesture of goodwill.
A spokesperson told the site: ‘We’re really sorry that there
was an unexpected visitor tagging along with Ms Lewis’ home shopping and we’ve
been in contact to apologise for her experience.
‘We have given Ms Lewis a refund and have offered a gesture
of goodwill to go some way towards making up for any upset caused.’
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